Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I gladly accept returns and exchanges
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Frequently Asked Questions
Custom and personalized orders
Happy to help customize candles as unique as you are! Send an email so we can connect about designing your perfect fragrance.
Care instructions
Please keep your wicks trimmed! Maintaining your wick keeps your candle burning so much longer! Before each burn session, trim wick to 1/4". If candle begins to tunnel, wrap jar in tinfoil until wax melts down evenly.
Wholesale availability
We are happy to customize candles with professional labels. Choose your jar and let us design your perfect label. Small upcharge for labels to be printed and delivered. Send us an email!